1. Acceptance of Terms
Welcome to Taskker (The Taskker), a field service management platform developed and operated by Octos Global Solutions, LLC ("Company," "we," "us," or "our"), a limited liability company registered in the State of California. By downloading, installing, accessing, or using the Taskker (The Taskker) mobile application or web platform (collectively, the "App" or "Service"), you ("User," "you," or "your") agree to be legally bound by these Terms of Service ("Terms").
IF YOU DO NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, YOU MUST IMMEDIATELY CEASE USE OF THE APP AND DELETE IT FROM YOUR DEVICE. Your continued use of the Service constitutes your ongoing acceptance of these Terms and any future modifications.
2. Description of Service
Taskker (The Taskker) (thetaskker.com) is a field service management application designed to help service businesses and independent contractors manage jobs, schedules, customer relationships, invoicing, payments, workforce coordination, and related operational tasks. The App includes AI-powered features such as photo-based estimate generation, AI-assisted invoice creation, voice/speech-to-text input, and other artificial-intelligence-driven productivity tools (collectively, the "AI Features"). The App may integrate with third-party platforms, including but not limited to Stripe, AI providers, and other tools as required.
We reserve the right to modify, suspend, discontinue, or enhance any feature of the Service, including any AI Feature, at any time without prior notice.
3. Eligibility & Account Registration
You must be at least 18 years of age to create an account or use the Service, including any AI Features.
You agree to provide accurate, current, and complete information during registration.
You are solely responsible for maintaining the confidentiality of your login credentials.
You agree to notify us immediately at support@thetaskker.com of any unauthorized use of your account.
Octos Global Solutions, LLC reserves the right to refuse service, terminate accounts, or remove content at its sole discretion.
One person or legal entity may not maintain more than one free account. Accounts registered through automated means (e.g., bots or scripts) are prohibited.
4. Subscription Plans & Billing
Taskker (The Taskker) may offer free and paid subscription tiers. By selecting a paid plan, you authorize Octos Global Solutions, LLC and its payment processors to charge your designated payment method on a recurring basis.
All fees are stated in U.S. Dollars and are exclusive of applicable taxes.
Subscription fees are charged in advance on a monthly or annual basis, as selected.
Refunds are issued at the sole discretion of Octos Global Solutions, LLC. Contact support@thetaskker.com within 7 days of a charge to request a review.
We reserve the right to change pricing with 30 days' written notice to your registered email address.
Failure to pay may result in suspension or termination of your account.
AI Features may have separate usage limits or fair-use thresholds. Excessive use that materially increases our AI-provider costs may result in throttling or additional charges with notice.
4A. California Automatic Renewal Law (ARL) Disclosures
The following disclosures are provided pursuant to California Business and Professions Code section 17600 et seq. and are presented clearly and conspicuously before you purchase a paid subscription:
Recurring charge: The amount and frequency of the recurring charge will be displayed in U.S. Dollars on the subscription purchase screen before you confirm your purchase.
Automatic renewal: Your subscription will automatically renew at the end of each billing period at the then-current price until you cancel.
How to cancel: You may cancel at any time before the next renewal date. In-App: Settings > Subscription > Cancel Subscription. Apple App Store: Settings > Apple ID > Subscriptions > Taskker (The Taskker) > Cancel. Google Play: Menu > Subscriptions > Taskker (The Taskker) > Cancel. You may also email support@thetaskker.com for assistance.
Annual renewal reminder: For annual subscriptions, we will send a reminder email 15–45 days before renewal, identifying the renewal date, charge amount, and cancellation method.
Post-purchase acknowledgment: After your initial purchase, we will send a confirmation email containing these automatic renewal terms, the recurring charge details, and cancellation instructions.
Material change notice: If we make any material change to the automatic renewal terms (including price), we will provide clear and conspicuous notice by email at least 30 days before the change takes effect.
For subscriptions purchased through the Apple App Store or Google Play, the platform’s own subscription and cancellation rules also apply.
5. Acceptable Use Policy
You agree NOT to use Taskker (The Taskker) (including AI Features) to:
Violate any applicable federal, state, or local law or regulation
Upload or transmit malicious code, viruses, or harmful data
Harass, abuse, or harm any other user, contractor, or customer
Reverse-engineer, decompile, or attempt to extract the source code of the App
Reverse-engineer or attempt to extract the prompts, models, or proprietary configurations behind our AI Features
Use the Service or its AI output to build a competing product or service, or to train any competing AI model
Scrape, crawl, or harvest data from the Service without express written permission
Impersonate any person, business, or entity
Use the Service for any fraudulent or deceptive purpose
Submit to AI Features any content you do not have the right to submit, including third-party copyrighted material, confidential information, or personal data, without lawful consent
Submit to AI Features any unlawful content, harassing, defamatory, sexually explicit, or otherwise violates these Terms
Rely on AI output as a substitute for professional judgment, licensed expertise, code compliance review, safety inspection, legal advice, or financial advice
Use AI Features to generate misleading, deceptive, or fraudulent estimates, invoices, or communications
6. Intellectual Property
All content, features, functionality, logos, trademarks, graphics, software, prompts, AI pipelines, and technology comprising the Taskker (The Taskker) App are owned by Octos Global Solutions, LLC or its licensors and are protected by U.S. and international intellectual property laws.
Taskker (The Taskker) grants you a limited, non-exclusive, non-transferable, revocable license to access and use the App solely for your internal business purposes in accordance with these Terms. No license to our intellectual property is granted beyond what is expressly stated herein.
7. User-Generated Content & Data
You retain ownership of all data, information, photos, voice recordings, and content you input into the App ("User Data"). By using the Service, you grant Octos Global Solutions, LLC a limited, non-exclusive, royalty-free, worldwide license to use, process, store, transmit, and display your User Data solely for the purpose of providing the Service, including transmitting User Data to third-party AI providers as necessary to deliver AI Features you request.
We may use aggregated, anonymized, and de-identified data derived from your use of the Service for product improvement, analytics, AI quality monitoring, and industry benchmarking. Such data will not identify you personally.
You represent and warrant that: (a) you own or have the necessary rights to submit all User Data; (b) your User Data does not infringe any third-party rights; and (c) you have obtained any required consents for User Data containing personal information of other individuals.
8. AI Features — Special Terms
This Section 8 governs your use of any AI Feature and applies in addition to all other provisions of these Terms. In the event of any conflict regarding AI-generated content, this Section 8 controls.
8.1 Nature of AI Features
AI Features use machine-learning models, including third-party large-language models, computer-vision models, and speech-recognition models, to produce drafts, suggestions, transcriptions, and other outputs ("AI Output") based on the inputs you provide ("AI Inputs"). AI Features are provided as productivity aids only.
8.2 AI Output Is Not Authoritative
AI OUTPUT IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. AI OUTPUT MAY BE INACCURATE, INCOMPLETE, BIASED, OUT OF DATE, OR FABRICATED (“HALLUCINATION”). AI OUTPUT MAY MISREAD PHOTOS, MISTRANSCRIBE SPEECH, MISIDENTIFY MATERIALS, UNDERESTIMATE OR OVERESTIMATE THE SCOPE OF WORK, USE INCORRECT PRICING, OR PRODUCE OTHER ERRORS. OCTOS GLOBAL SOLUTIONS, LLC MAKES NO REPRESENTATION THAT AI OUTPUT WILL BE ACCURATE, RELIABLE, OR FIT FOR ANY PARTICULAR PURPOSE.
8.3 Your Review and Verification Obligation
You are solely responsible for reviewing, verifying, editing, and approving every AI Output before relying on it, sending it to a client, using it to price work, or otherwise acting on it. The App is designed so that AI-generated content is saved as a draft, requiring your explicit confirmation before being sent. By approving and sending such content, you adopt it as your own and accept full responsibility for it.
8.4 No Professional Advice
AI Features do not provide legal, financial, accounting, tax, engineering, structural, safety, code-compliance, electrical, plumbing, HVAC, medical, or other professional advice. You must obtain appropriate professional advice before relying on AI Output for any decision with legal, financial, safety, or regulatory implications.
8.5 Photos, Voice, and Sensitive Inputs
When you use AI Features that accept photos or voice recordings, you represent and warrant that: (a) you have the right to capture and submit such content; (b) you have obtained any required consent from identifiable individuals; (c) the content does not contain government-issued IDs, payment card numbers, medical records, or other sensitive personal information you are not authorized to share; and (d) submission does not violate any applicable privacy, biometric, wiretap, or recording law.
8.6 Third-Party AI Providers
AI Features are powered in part by third-party AI providers acting as our subprocessors. Those providers may be subject to outages, errors, throttling, content filters, and changes outside our control. We are not liable for any disruption or defect in third-party AI provider behavior. By using AI Features, you acknowledge that your AI Inputs will be transmitted to such providers for processing.
8.7 Use of Data for AI Improvement
Octos Global Solutions, LLC does not use your client-identifiable User Data, photos, or voice recordings to train third-party AI foundation models, except where (a) you have explicitly opted in, or (b) the data has been irreversibly de-identified and aggregated.
8.8 Ownership of AI Output
As between you and Octos Global Solutions, LLC, you own the AI Output produced from your AI Inputs, subject to applicable law regarding the copyrightability of AI-generated content. You acknowledge that AI Output may be similar to output generated for other users from similar inputs, and we make no exclusivity guarantee.
8.9 Prohibited Uses of AI Features
Generate content intended to defraud, deceive, or mislead clients, regulators, courts, or other parties
Generate estimates or invoices for work you do not intend to perform or know is not legitimately due
Generate content that infringes any copyright, trademark, publicity right, or privacy right
Circumvent any safety filter, content policy, or rate limit on AI Features
Resell or sub-license AI Features or their outputs to third parties as a standalone service
8.10 No Reliance for High-Risk Use
AI Features are NOT designed or authorized for any high-risk use, including: emergency response, life-safety decisions, structural engineering certifications, code compliance certifications, real-time control of machinery, medical decisions, or any decision where errors could result in death, serious injury, significant property damage, or substantial regulatory liability.
8.11 Discontinuation of AI Features
We may modify, suspend, or discontinue any AI Feature at any time without notice. Discontinuation of an AI Feature does not entitle you to a refund of subscription fees unless required by law.
9. Third-Party Integrations
Taskker (The Taskker) may connect to third-party platforms (e.g., Stripe, AI providers). Such integrations are subject to those third parties’ own terms and privacy policies. Octos Global Solutions, LLC is not responsible for the practices, availability, or accuracy of third-party services. You use such integrations at your own risk.
10. Confidentiality
Any non-public information you share with us through the App (including business data, customer lists, and financial information) will be treated as confidential. We will not share your confidential information with third parties except as necessary to provide the Service, as required by law, or with your consent.
11. Termination
Either party may terminate these Terms at any time. You may terminate by closing your account and ceasing use of the App. We may terminate or suspend your access immediately, without prior notice, if you breach any provision of these Terms, engage in fraudulent activity, misuse AI Features, or are required by law.
Notice and Cure for Paid Accounts. For non-emergency violations by paying subscribers, we will use commercially reasonable efforts to provide written notice describing the alleged violation and at least seven (7) days to cure before suspending or terminating your account. You may appeal a suspension or termination by emailing support@thetaskker.com within 30 days.
Upon termination, all rights granted to you under these Terms will immediately cease. Provisions that by their nature should survive termination (including ownership, indemnification, disclaimers, and limitation of liability) shall remain in effect.
12. Disclaimer of Warranties
THE SERVICE, INCLUDING ALL AI FEATURES AND AI OUTPUT, IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR ACCURACY. OCTOS GLOBAL SOLUTIONS, LLC DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY CONTENT, ESTIMATE, INVOICE, TRANSCRIPTION, OR RECOMMENDATION GENERATED BY AI FEATURES.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY CALIFORNIA LAW, OCTOS GLOBAL SOLUTIONS, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, YOUR USE OF THE SERVICE, OR YOUR RELIANCE ON ANY AI OUTPUT.
WITHOUT LIMITING THE FOREGOING, OCTOS GLOBAL SOLUTIONS, LLC SHALL NOT BE LIABLE FOR: (A) ERRORS OR HALLUCINATIONS IN AI OUTPUT; (B) INACCURATE PRICE OR SCOPE ESTIMATES GENERATED BY AI; (C) MISTRANSCRIPTIONS BY VOICE/SPEECH FEATURES; (D) DISPUTES BETWEEN YOU AND YOUR CLIENTS ARISING FROM AI-GENERATED CONTENT; (E) REGULATORY OR CODE-COMPLIANCE ISSUES; (F) PROPERTY DAMAGE OR PERSONAL INJURY FROM WORK PRICED BASED ON AI OUTPUT; (G) ANY FAILURE OF THIRD-PARTY AI PROVIDERS; OR (H) ANY USE OF AI FEATURES IN VIOLATION OF SECTION 8.10.
IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) FIVE HUNDRED U.S. DOLLARS ($500.00).
14. Indemnification
You agree to defend, indemnify, and hold harmless Octos Global Solutions, LLC and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney’s fees) arising from:
Your use of the Service or AI Features
Your violation of these Terms, including Section 8 (AI Features)
Your violation of any third-party rights in connection with content you submit to AI Features
Your reliance on, distribution of, or commercial use of AI Output
Any work you perform or price for clients based in whole or in part on AI Output
Any claim by your clients, employees, or other third parties alleging harm caused by AI-generated content
15. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Mediation: Before initiating arbitration, the disputing party must provide written notice of the dispute. The parties agree to engage in good-faith mediation administered by a mutually agreed mediator, or by a mediator appointed through the AAA Mediation Rules, with proceedings held in Orange County, California. Mediation costs shall be shared equally. If mediation does not resolve the dispute within 60 days, either party may proceed to binding arbitration.
Any dispute arising from or relating to these Terms or the Service shall be submitted to binding arbitration under the rules of the American Arbitration Association (AAA), with proceedings conducted in Orange County, California. You agree to waive your right to participate in any class action lawsuit or class-wide arbitration.
Notwithstanding the foregoing class action waiver, nothing in these Terms limits any right to bring representative claims under the California Private Attorneys General Act (PAGA). Either party may seek injunctive or other equitable relief in a court of competent jurisdiction for alleged intellectual property infringement.
16. Changes to Terms
We reserve the right to modify these Terms at any time, including to reflect new AI Features, new third-party AI providers, or changes in applicable law. We will notify you of material changes by email or in-app notification at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.
17. Contact Information
Company: Octos Global Solutions, LLC
Website: thetaskker.com
Email: support@thetaskker.com
Address: Anaheim, California, United States
18. Force Majeure
Octos Global Solutions, LLC shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, government action, internet outages, third-party service provider failures (including AI providers), or any other cause beyond our reasonable control.
19. Entire Agreement & Severability
Entire Agreement: These Terms, together with the Privacy Policy and any applicable subscription order, constitute the entire agreement between you and Octos Global Solutions, LLC regarding the Service and supersede all prior agreements. Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
20. Consumer Protection (California CLRA)
The Service is intended for both business-to-business (B2B) and consumer-facing use. To the extent you use the Service as a consumer and the California Consumers' Legal Remedies Act (CLRA), California Civil Code section 1750 et seq., applies, nothing in these Terms is intended to waive or limit any non-waivable right or remedy available to you under the CLRA or other applicable consumer protection law.
21. DMCA & Copyright Takedown Procedure
Octos Global Solutions, LLC respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. §512. If you believe that content on the Service infringes your copyright, submit a notice to our DMCA agent, including:
A physical or electronic signature of a person authorized to act on behalf of the copyright owner
Identification of the copyrighted work claimed to have been infringed
Identification of the allegedly infringing material and information sufficient to permit us to locate it
Your contact information (address, telephone number, and email address)
A statement of good-faith belief that the use is not authorized by the copyright owner, its agent, or the law
A statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the copyright owner
Submit notices to: DMCA Agent, Octos Global Solutions, LLC, Anaheim, California | support@thetaskker.com. Repeat infringers’ accounts will be terminated in appropriate circumstances.
22. Service Availability
We do not commit to any particular uptime or availability for free-plan users. For paid-plan users, we will use commercially reasonable efforts to maintain continuous availability, subject to scheduled maintenance, emergency maintenance, and events outside our reasonable control. Except as set out in a separately signed SLA, the Service is provided without any uptime guarantee. Enterprise customers requiring a written SLA may contact support@thetaskker.com.
23. Accessibility
Octos Global Solutions, LLC is committed to making the Service accessible to users with disabilities and works toward conformance with WCAG 2.1 Level AA and applicable requirements of the ADA and Section 508 of the Rehabilitation Act. If you experience an accessibility barrier, please contact support@thetaskker.com, and we will work with you to provide assistance and address the issue.